Under the Weather Pop-Up Tent: Frequently Asked Questions


Under The Weather Tents Frequently Asked Questions

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Do you offer a discount for bulk/larger quantity orders? 

How long does it take to ship/receive my order?
Most in-stock orders ship within 24 hours.  Transit time depends on your location.  Click here for a UPS transit time chart.

 

Can you customize and/or put a logo on the tents? 
The roof-top that is included with the tent can be customized with your team name or logo. This can be done by your local screen printer.

What is the warranty on the tents?
The tents have a 90 day warranty against manufacturing defects however, with proper care and if folded correctly, they can last for years.

What do I do if I have a warranty claim?

Are the tents available in other colors?
Colors are subject to additions and changes.  Visit the standard or XL tent pages for the most up-to-date color selection.

Will the tents accommodate a wheelchair?
The XL tent model will accommodate a wheelchair.

Can I put a heater in the tent?
NO! This is a potential safety hazard.

Can I get a screen for the windows or get a taller model?
These and other great product suggestions are being considered.  Check our website for updates!