Here's a small sample of buyer reviews of Anthem Sports. At Anthem Sports, our goal is to provide you with 5 star customer service. We pride ourselves on going the extra mile to ensure that your orders are delivered on time and to 100% of your satisfaction. Drop us an email at [email protected] and let us know how we are doing. We'd love to hear from you!
"To Anthem Sports management: I wanted to commend you for having Julie Leandro on your team. I have had some shipping issues with product due to several unforeseen circumstances that Anthem or myself had no control over. However, Julie has been on top of the situation and rectified every issue promptly and with expertise. She truly took ownership of the problem and fixed it. Thank you to her and to your company, we will be continued customers."
"Thank you for offering such a great product selection at budget friendly prices. We are so looking forward to using this to help our team bring home the WA State Soccer Cup. Thanks again. Take care."
Lewis B. (Parent of Player)
"I cannot find the words to thank the two kind women that helped me this morning with upgrading shipping for my sons glove that was mangled by our new rescue dog. I have forgotten their names but I think they were Mary and Julie. I am grateful for their kindness and effort. I will recommend your website to everyone to use! Perfect customer service!"
"Jennifer, I just wanted to thank you for such great service and I really appreciate it. I did receive my dry-erase board today, all thanks to you! "
"It was a pleasure dealing with a family owned business. From my initial call to having every part for install...it made for a positive experience."
"My 9-year old grandson recently received a Gared Master Toss Back ordered online from Anthem Sports. When the package arrived he thought it would be assembled and tore into the box. We suspect that he did not take all the parts out of the box and the box was put in the trash. Later when we began assembly, we realized we were missing several small parts and without these parts the entire piece was no good. I must admit I did not have any confidence in resolving my dilemma. But I was proved wrong!!! I went on the website and found a phone number. When I called, a wonderful person named Jennifer answered - no automated voice system! Jennifer was great in helping me decide which pieces I needed and contacted the manufacturer. I went on vacation and again was a little doubtful since I had not received confirmation from Jennifer. However, when I returned home the package with the needed parts had arrived and were shipped at no charge!!! I cannot say enough about the wonderful customer service I received from Jennifer at Anthem Sports!!!"
S. Frazier (aka Justin’s Nana)
"I would like to express my sincerest gratitude and appreciation for one of your employees. I was in need of special assistance with a purchase and Julie Leandro truly went out of her way to help me. It was a critical need that I had and she provided me with options that I had not even thought of or considered requesting. Again, thank you for the excellent customer service. I will return for future purchases. And know that you have an exceptional employee in Julie."
"I spoke with Kate over the phone, she couldn't have been anymore helpful... She was just extremely knowledgeable but also conscientious. Taking the extra time to double check that the items I ordered were in fact in stock and could be shipped today. I look forward to using your web site anytime I need equipment for my kids. She made ordering a complete and total pleasure. Thank you very much."
White Plains, NY
"We have received such prompt replies and service. It's a pleasure to work with you [Zach] and your company."
"Thank you so much for your help in this. It is greatly appreciated. You definitely have a very satisfied customer here who is much appreciative of your awesome customer service. We will be back I am sure. I have worked as a Secretary for the City for 25 years and never had a company as responsive as you were. My boss was equally impressed with the fact you caught what had happened and phoned him to fix it within minutes of it occurring. It is the little things like that that make folks want to do business with you. It is so refreshing to see a company that understands the words "Customer Service" and then practices it."
"Thank you so much for your quick response. Your company's customer service is outstanding. Thanks from the Penncrest Boys Soccer Team."
"The balls arrived really quickly and were perfect. You saved the day! I'm going to order a few more. Thanks for the amazing customer service."
"Just wanted to say thank you for the great and prompt service, received the stick and our daughter loves the stick. The support service received on the phone was awesome and one of the key reasons we bought the stick from you guys. Again thank you for your help."
"Loved the ease of your website, very user friendly and great deals!"
Baker School, Wilmette, IL
"I ordered a Stadium Chair from Anthem Sports earlier this year. The stitches ripped on the piece a few months later. I contacted Anthem via email for assistance and provided a photo of the defect. Within 5 hours, I had a reply and a tracking number for a new chair. Service like this sets the curve for online purchases. Thx Anthem!"
"Great service - and only place I could find the legs/base for stadium seat."
"Thank you Mary,
We will be placing a larger order with Anthem sports for our girls travel softball team soon. Appreciate your customer service, speed of delivery and pricing!"
Hyde Park Thunder 14U, New York
"Anthem has shown to be competitive with pricing but most importantly, I have never worked with a company that was so customer focused. I ordered the wrong item initially and Anthem promptly corrected the order. UPS then delivered a damaged box with most of the items missing and Anthem immediately worked to make things right. I'm even getting the item re-mailed and Anthem dealt with UPS for me. I've found my new athletic store! I'm a completely satisfied customer. **UPS didn't have the need to speak with me after speaking with your company. I appreciate all your attentiveness and hard work. Thanks again."
Walnut Creek, CA
"First of all, that is awesome that you did that!!! He originally asked for Black and orange. I will explain to him what happened. As soon as I know his answer I will email you Christmas AM. I think he will want black and orange. Again, thank you so much for thinking logically and taking an awesome reaction. A very happy customer AND father in NY!!"
“Thank you for your timely delivery of our order, awesome service.”
Portage Youth Basketball
"Anthem had everything I was looking for. The shopping and checkout process was quick and easy to understand with no hidden costs."
"I wasted hours searching for my grandson, found it with Anthem. I will go there first next time thank you"
"Quick, excellent service"
"My first purchase was for team benches. Anthem had the best price for the same quality product I had been found in other places. Delivered quickly, about 5 days. Great service-product is exceptional. I will continue to use this company based on this experience. I have already forwarded Anthem's information to many colleagues."
"I will purchase all my equipment with you all from here on out.”