- You may return any new, unused items for a refund. Simply return the item in its original product packaging within 30 days of delivery. No restocking fees!
- Please contact Customer Service at 800-688-6709 to receive return instructions for truck shipments.
- We will credit your original payment method for the product purchase price within 48 hours of receipt of your return (customer is responsible for original outbound shipping cost). If you need a different item (size, color, etc.) simply place a new order online and it will be processed ASAP.
- Items shipped via truck may be subject to a 20% restocking fee and return shipping is the responsibility of the customer.
- Special/custom orders may not be returned for credit.
- Baseball & softball bats must have the plastic wrapper still on the bat. For damaged/defective bats, click here to view bat warranty information.
HOW TO PREPARE YOUR RETURN PACKAGE
Include a copy of your Packing List with your reason for return.
Print this page and complete this section:
Name/organization on the order: __________________________________
Invoice or Packing List Number: ___________________________________
Reason for return: ______________________________________________
2 Extrusion Dr.
Pawcatuck, CT 06379